Growing catastrophe exposure demands new approaches to managing CAT claims
When catastrophic events strike, carriers face a surge of claims that must be triaged quickly and accurately. Limited investigative resources, time pressure, and scale means every policyholder goes through the same process. As a result, genuine claimants endure a process that is unnecessarily rigorous and costly, slowing down their return to normalcy.
Get trustworthy policyholders on the fast-track to recovery after CAT events
Clearspeed’s in-the-moment risk assessments unlock a new way for CAT teams to quickly understand who or what to trust. Adjusters get clarity on potential fraud in seconds. Trusthworthy policyholders get fast-tracked to restoring their lives, and the ones who need additional scrutiny get it.
Clearspeed supports many CAT needs:
- Pre-existing damage inflation, attribution to old or unrelated damage
- Exaggerated losses
- Duplicate claims; Filing with multiple insurers, FEMA, and other relief programs
- Storm chaser contractors; collusion and inflated scopes and bills
- Kickback schemes and assignment of benefits (AOB) fraud
- Phantom repairs
- Bid manipulation
- Missed auto loan payments
Improve cycle times
Increase the number of immediate payments
Fast track low-risk claims
Accurately pay what you owe, and no more
Easy insertion into existing workflows
The Clearspeed voice-based risk assessment process starts with individuals being presented with the questionnaire on any voice-enabled device. Clearspeed analyzes the individual’s vocal response to the desired question set, quickly identifying and scoring indicators associated with risk. These point-in-time, individualized results are then returned via API or available with the Clearspeed web app. This insight is used to inform next steps in the vetting or investigation process.
Clearspeed Benefits
