Banking and financial services

Every financial transaction is a trust decision

Financial institutions process millions of interactions each day, including loan applications, account openings, claims, payments, and transfers. The fraud within this volume is relentless and adaptive. Banks grapple with how to protect trustworthy customers amidst the increasing burden of managing fraud and scams. Clearspeed helps identify risk of fraud, in-the-moment.

To keep pace, financial institutions must quickly separate the genuine majority from the fraudulent few

Financial services providers face a painful dilemma. Tightening scrutiny on every transaction frustrates legitimate customers and balloons costs. But loosening the grip means fraud gets through.

What a real-time risk signal adds to every financial transaction

Intelligence

An unmatched data source

Clearspeed’s trust intelligence can’t be found in any database, credit bureau, or transaction history. It’s the only risk indicator derived directly from the source — your customer.

Speed

Faster for the many

Clearspeed returns a risk indicator in real time. Straight-through processing for low-risk customers, and more due diligence where potential risk is flagged.

Clarity

Focus resources where risk is flagged

Keep transactions - and your teams - moving. Focus skilled investigators exactly where potential risk of inaccuracy or fraud is flagged.

"Finding and deploying new methods and approaches to stopping fraud while continuing to meet the service expectations of customers is essential. I’m really excited we will be working with Clearspeed as we seek to help our clients enhance the experience of their customers and up the ante in the fight against fraud.”

Harry Holdstock Partner, PwC UK

Loan and credit processing

Find fraud risk before it becomes portfolio risk

Identify opportunistic or organized fraud at its point of origin. With real-time insight into potential fraud, you can address risk before it becomes a default or a loss.

Clear low-risk applications, accounts, or borrowers quickly
Make calibrated and confident decisions about what to clear and what warrants a second look
Identify deliberate or reckless non-disclosure, inconsistencies, and misrepresentations

Payments and claims

Clear and settle faster

Customers expect immediacy. Compliance needs accuracy. Clearspeed gives you both, helping prevent losses early, and keeping trustworthy customers happy.

Find hidden indicators of payments or chargebacks risk
Identify early warning signs of scams
Prevent impact on customer confidence and business integrity

Account takeover

Flag risk before bad actors find an opening

Bolstered by sophisticated tech, it's easier than ever to defeat traditional fraud controls. Clearspeed helps validate the interaction - credentials can be stolen, but the risk signal delivered via voice can't.

Protect vulnerable customers from scams and stop money from moving before it's too late
Surface risk of fraud in-the-moment, preventing account takeover before it starts
Flag high-risk interactions to give fraud investigators a head start, while fast-tracking legitimate customers

AML and KYC

Get a clearer read before money moves

AML and KYC compliance are critical to banking operations. But to deliver, you need trust in the people and entities operating in your ecosystem, and you need it in a way that’s not resource-heavy, costly, or full of information gaps.

Find early indicators of misrepresentation or collusion
Validate origins and dispersal of funds
Improve employee continuous vetting and anti-corruption safeguards

How it works

The questions

The individual responds to a short set of objective yes-or-no questions.

The signal

Clearspeed analyzes for risk signals in the vocal response.

The indicator

You receive a clear risk indicator in real time.

Minimal risk

Clear to proceed

The transaction advances.

Elevated risk

Flag for review

The transactions that need a closer look, get one.

No rip and replace required

Clearspeed integrates with existing infrastructure and security architecture, so teams can add a real-time risk signal without reworking what is already in place.

API connection

Connects to your existing systems via a secure REST API. Results come back in real time, in the Clearspeed app or directly in your stack.

Any point of contact

Phone, mobile, web portal, call center, field application. Clearspeed works across the channels you already support.

Across transaction types

Whether loan and credit applications, transfers, payments, or claims – Clearspeed assesses risk across any customer interaction.

Clearspeed helped a UK-based global bank enhance their approach to APP scam prevention.

20%

More risk found

20%

More risk found

Immediate walkaway rate

32%

Lift in immediate settlements

32%