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Use Case

Coastal P&C: Navigating Troubled Insurance Waters

Blowing the roof off the policyholder claims experience

Stability suffering under strain

The coastal insurance market can be volatile, influenced by factors such as catastrophic weather patterns, regulatory changes, and economic conditions — all of which place enormous strain on your profitability and stability. When a major storm or hail event triggers a surge of roofing claims, insurers face a difficult balancing act: moving quickly enough to serve distressed policyholders while keeping a sharp eye out for the opportunistic fraud that inevitably follows catastrophic events. 

Built to get genuine claimants on the path to faster recovery

Clearspeed is purpose-built for exactly this challenge, helping insurers quickly and accurately process large volumes of weather-related claims from the moment of first notice of loss. Clearspeed delivers instant scale through automated questionnaires that provide fast, accurate, and objective risk assessment; flagging suspicious roofing claims for closer review while routing low-risk ones straight through for fast settlement.


The result is a smarter triage process that gets the right claims into the right hands faster, reducing costly secondary investigations, improving loss ratios, ensuring that genuine policyholders get the prompt, empathetic response they deserve, and extending viability of writing in the Florida market. 

With Clearspeed, get faster, more accurate insights into:

Easy insertion into existing workflows

The Clearspeed voice-based risk assessment process starts with individuals being presented with the clearspeed questionnaire on any voice-enabled device. Clearspeed analyzes the individual’s vocal response to the desired question set, quickly identifying and scoring indicators associated with risk. These point-in-time, individualized results are then returned via API or available with the Clearspeed web app. This insight is used to inform next steps in the vetting or investigation process.


Discover how Clearspeed can help you improve the policyholder experience across your coastal book of business.

TrustFaster
About ClearspeedClearspeed is the market leader for assessing risk in speech. Global organizations trust our highly precise, accurate, and unbiased voice analytics to fast-track low risk while also alerting to possible fraud. Our clients and partners rely on the unique data we provide to improve their risk confidence, reduce their costs, and deliver an improved customer experience.

Learn more at www.clearspeed.com

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